How to uninstall existing antivirus software

Malware and antivirus software

How to uninstall existing antivirus software

Anti viruses are not compactable with each other, it will cause system instability if two or more of them are installed on a single system. Therefore, all antivirus has to be removed, include expired or trial version, before you install the ESET product.

Removal ways:

Method 1:

    In general, most of the antivirus can be removed by the following procedure:
    1. Click “Start” >> “Control Panel” and then “Add or remove program”
    2. Select the antivirus program and click “Remove”
    3. When ask for confirmation, please click “yes” or/and “next”
    4. Restart your computer after finish

Method 2:

    If you have currently installed ESET NOD32 version 2.7 in your computer, please download this removal tool to uninstall it
    ESET NOD32 2.7

    You may also visit the following antivirus web page to download corresponding removing tool.
    (Be careful:Tools below are for reference only, please contact the manufacturer for correct operation)

Manufacturer Removing Tool Contact Number
Kaspersky Kaspersky 5.0 Kaspersky 6.0 (852) 3529 1902
Symantec/ Norton Norton (852) 2598 1234
Trend Micro Trend Micro (852) 2612 0099
McAfee McAfee 800-968-033